Saturday, January 14, 2012

Optometric Billing-More Help Choosing A Mobile Platform

This comes again from the tech blogs at ZDnet. In a related post I put up earlier in the week I counciled practice owners to choose wisely when I comes to choosing which platform to deploy in their practice when employing tablets and smartphones for every day use. I have a personal bias toward iOS for multiple reasons, Chief among them is the fact that Apple products are currently more secure than their Android counterparts.



The article below not only proves that my theory is correct but it also highlights that IOS is beginning to be more widely adopted by some of the world's largest corporations, most notably large firms that specialize in health care and bio-technology. Not only does large scale adoption of a product this early in its life-cycle signify that it is a product that at least warrants serious though about, adoptions on the scale of the one below by a bio-tech firm prove that this is a platform who's security is the one most worth entrusting your valuable information too.

"EVEN THOUGH ANDROID SEEMS LIKE IT IS GOING TO BE MORE POPULAR IT IS INHERANTLY LESS SECURE AS A RESULT OF THE FACT IT IS AN OPEN PLATFORM. DO YOU REALLY WANT TO RISK YOUR LISCENSE, YOUR PRACTICE AND VITAL PATIENT INFORMATION BECAUSE AN ANDROID DEVICE WAS CHEEPER OR MORE READILY AVAILABLE?! REMEMBER, HIPPA!"

Remember, opticXpress is your choice for the industry's most advanced and technologically aware optometric billing.





Why this Well-Known Biotech Firm Deploys 17,000 iPads and iPhones

There were some impressive enterprise deployments discussed at theAppNation conference in San Francisco on Thursday.

I’ll lead off with Genentech, the Bay Area biotech firm that is now a subsidiary of Roche. Their 7,000 iPad rollout was news to me, and ranks them sixth on my list of largest iPad deployments in the world.

(View the entire list of more than 530 enterprises that have publicly-confirmed iPad deployments here).

According to mobile application team manager, Paul Lanzi, Genentech has standardized on Apple for mobile, with 17,000 iOS device users worldwide (so by inference, 10,000 iPhones, though it surprises me less and less when I hear about companies deploying iPod Touches, too).

All of the Apple devices are corporate-owned, as the company doesn’t do Bring Your Own Device (BYOD).

Genentech does have 15,000 BlackBerry users, but they are only allowed to do e-mail, no apps. It doesn’t support Android due to the fragmentation-related hassle. “It’s a really tricky one,” Lanzi said.

While many firms talk about how their device deployments are driven by the ROI they hope to get from using apps, Genentech is actually following through. The company has deployed 60-some apps to employees. Indeed, Genentech rolled out its first mobile Web page even before the iPhone was released, said Lanzi. “We’ve already retired some apps,” he said.

The app that Lanzi was most proud of was Genentech’s app for its popular corporate intranet, which recently won an award for its usability. According to Lanzi, it’s not uncommon for several hundred employees to comment on a posted article, or for an article or posting to get 1,000 or more votes of ‘like’ or ‘dislike’. Extending the intranet to iPhone and iPad has significantly contributed to the activity.

Lanzi hopes to extend the app so that employees can write status updates and check-in to various locations on the Genentech campus like the cafeteria, auditorium, or particular branch office - just like people check into their favorite bar or restaurant on Foursquare today.

To date, most Genentech apps are custom-built. Security is eased by the fact that they all data is transmitted via a common Web Services Bus, Lanzi said. Genentech is belatedly starting to offer VPN access now.

Lanzi does expect Genentech to buy more off-the-shelf apps now that the selection is growing. These will be nominated by Genentech employees, not IT, he said. That’s a tangible sign that employees are gaining power on IT decisions impacting them.

Can apps be ’spammy’?

Another interesting enterprise user was medical journal publisher, Elsevier, which was candid about the problems its had pursuing its aggressive app marketing strategy.

The Dutch company has created 150 iOS apps mirroring the content from well-known journals like the Lancet, according to senior vice-president Scott Virkler.

(To learn about how healthcare’s embrace of mobility has also turned dangerous, read here.)

That has caused problems with Apple, which apparently considers Elsevier’s approach to be “spammy,” hypothesizes Virkler, as it rejected three Elsevier’s apps from the App Store last week.

Virkler blames Apple’s bias towards thinking of apps in terms of distinct features, rather than distinct content. Aggregating multiple journals into a single app, as Apple wants Elsevier to do, said Virkler, doesn’t make sense since the audiences for something like the Journal of Cardiology and The Sleep Medicine Review differ greatly.

Virkler does admit that Elsevier’s apps, as they are today, don’t add much value over the journal articles other than bringing them to devices. There are plans to change that, by adding relevant content such as medical databases related to that field or specialty. And possibly prodded by Apple, but Elsevier is also thinking of creating new apps centered around specific topics that would aggregate content from different journals.

SAP CIO Oliver Bussmann gave the keynote speech at AppNation, talking about how SAP has deployed 40-some apps internally to 14,000 iPad users, which ranks it the second-largest user of iPads today. That figure could go grow to 20,000 iPads by year’s end.

If you want to read more about SAP’s aggressive mobile plans for 2012, including around Android, BYOD and apps, read more here. Or if you want to learn more about how SAP is building its own secure, enterprise-friendly alternative to DropBox, read here. Or if you are an enterprise developer wanting to hear more about SAP’s Enterprise App Store and the growing partner ecosystem around it, read this.

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Optometric Billing-Which Platform To Choose If you're Going Mobile

Thursday, January 12, 2012

Optometric Billing-Effective Leadership


One of our good friends owns a consulting firm that specializes in helping optometrists to better market their businesses and products. His company, MIRRO,INC., also runs its own blog that often posts great insights for optometrists and staff alike to use not only in their businesses but in their daily lives as well.

In a recent post, MIRRO spells out 8 steps to being an effective leader. opticXpress believes in all 8 steps and employs them in our own optometric billing and marketing efforts. We endorse this outline whole heartedly and want to share it with you so that you can being employing these steps in your office to not only help your practice grow but to help you and staff grow as well.

Remember, opticXpress specializes in optometric billing for optometrists. We are the market leader in innovation for these specialized services. Call opticXpress today!
______________________________________________________________________


Eight Steps to Being an Effective Leader

Leadership Skills, Optometry Practice Leadership, Optical Practice Leadership Training, Optometry Consulting, MIRRO Inc.

How would you describe your leadership abilities? More importantly, how would your team describe your leadership abilities? Leadership is a concept that is easily understood but often becomes more complex during application. Developing leadership skills (yes, I said developing - nobody is born a leader) takes time, effort, commitment, and evaluation. Developing into a leader doesn't happen overnight and in some cases may never happen, but we are here to help you get a head start on developing those skills with eight actionable steps to become an effective leader.

Step #1: Be the Example. They say that the greatest form of flattery is impersonation. If you expect your staff to operate a certain way, YOU need to be the first in line to show them how it’s done. A true leader must be the standard bearer for the way business in conducted. By setting the example yourself, you effectively hold all other parties accountable to your level of commitment and operation.

Step #2: Export your Passion. A leader without passion can't lead! Plain and simple. If you can't generate the excitement needed to rally your team, then your team will fail and consequently, you will fail. The infusion of passion is contagious. Passion can inspire people to do things outside of their comfort zone and skill level. It can be used as a tool to shape behaviors, make changes, and overcome obstacles. Passion breeds passion and before you know it, you will be surround with like-minded people.

Step #3: Communicate at all times. By now, everyone understands great leaders have to be
great
communicators. But communication is more than just goals and objectives (which are extremely critical to success). There needs to be a human element to great communication. People need to be reminded of how they "fit" into the process and how their work matters to the practice. Recognizing successes, milestones, and achievements need to be as much a part of the communication process as goals, objectives, and performance discussions. But be precise! Never leave an opportunity for interpretation. Be clear and to the point and everyone will stay on the same page.

Step #4: Entrust and Delegate. You can't do everything yourself, so don't try. Be precise with regards to the task you are handing over. Define what you want clearly, communicate expectations, continuously follow up, and have confidence in your team. If you can't trust your team to handle a few of the tasks that need to be completed, should they be on your team?

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Step #5: Keep Organized (Even during times of chaos). One of the biggest pitfalls to leadership is disorganization. How can you lead if you don't know what’s going on or where you’re going? Short answer: you can't! Your team will reflect your habits. Staying organized will help you keep on top of critical tasks, provide the ability to track progresses/regressions, and keep sane.

Step #6: Listen and Learn. There is an old saying "there's a reason you have two ears and one mouth...so you can do twice as much listening as talking." If you are always directing, instructing, or bloviating you are obviously not listening. Listening is a critical function of any leader. To keep people inspired they need to know you are listening to their thoughts and suggestions. By simply asking a few questions, you can keep your team engaged and you can be alerted to any issues before they become series problems.

Step #7: Understand Every Element of the Team. Great leaders have the ability to place people in positions to succeed. This can only be achieved if you understand all of the parts within a team. Great leaders know how their team dynamic is constructed. They understand each person’s role, their skill level, personality, and competencies. They are able to assess where each member fits into the process and how their skills can be elevated and utilized to complete a task.

Step #8: Great Leaders can Follow. A strong leader has the ability to recognize when a team member has the ability to carry the leadership torch for a specific task and is capable of taking a step back and allowing that person to lead. To be a good leader you have to know what is like to follow, otherwise you are known as a dictator. By allowing yourself to take a step back once in a while you are provided with insight into how others within your team view you. When you take a step back you are also helping develop your team. Providing others the opportunity to lead demonstrates your confidence in their skill level and will help them progress into more of a leader within your team. When your team has enough leaders within it, your practice is ready to expand and it can all be done with "home grown talent!"

Leadership development, either for you or your team, is a continuous process and the moment you think you've figured out how to be a great leader the tables will change. So you need to keep developing, learning, and trying new ways to lead your team.

_____________________________________________________

Mike Rolih is the President of MIRRO, Inc. a consulting firm focused on providing eyecare professionals with training, marketing, and human resource solutions. For more information, you can visit MIRRO
at
www.mirroinc.com.

Optometric Billing- Billing For Cataract Post Operative Care...The Easy Way!

This video demonstrates how easy it is to bill for and manage post-operative cataract patients. Did you know that when you fill in the information on these screens EXACTLY as asked, opticXpress can virtually guarantee payment on these claims?!!! It's true!

CALL opticXpress TODAY and you can begin using this ground-breaking software right away!



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BILLING FOR CATARACT POST-OPERATIVE CARE

Wednesday, January 11, 2012

Optometric Billing-Which Platform To Choose If you're Going Mobile

One of my favorite tech writers is Adrian Kingsley Hughes at ZDnet. Below is a post he wrote this week about iOS vs Android in terms of sales. Though I don't think that this is likely to be a long term trend, given the fact that there are a vast majority of Android handsets to each iPhone available, I do want to point out that as the computing world goes mobile you will begin to try and do the same for your practices. The most obvious place to begin looking to "mobilize" your office is through the use of smartphones and tablets to make the transition to EMR/EHR a smoother one. Here is the number one thing to keep in mind:

EVEN THOUGH ANDROID SEEMS LIKE IT IS GOING TO BE MORE POPULAR IT IS INHERANTLY LESS SECURE AS A RESULT OF THE FACT IT IS AN OPEN PLATFORM. DO YOU REALLY WANT TO RISK YOUR LISCENSE, YOUR PRACTICE AND VITAL PATIENT INFORMATION BECAUSE AN ANDROID DEVICE WAS CHEEPER OR MORE READILY AVAILABLE?! REMEMBER, HIPPA!

That being said, take a look at the ZDNet article and conclude for yourself. Remember, you can always call opticXpress for help going mobile. Our software runs on iPads and Android tablets!

"In the sales war between the iPhone and Android, latest figures from the NPD group suggest that while iPhone sales are on the up, while sales of Android device have slumped preciptously.

Between Q3 2011 and October/November sales of iPhones soared from 26% to a whopping 43%. During the same period sales of Android devices fell from a high of 60% to 47%.

Here’s a chart:

This chart clearly shows how the smartphone race is between iOS and Android. RIM has pretty much vanished into oblivion and none of the other players were worth adding to the chart.

Is the the iPhone 4S effect that we are seeing here, or is it indicative of a deeper problem and perhaps a slowing down of the Android machine? Hard to tell based om just a single data point. What will be interesting is seeing where this goes during the year.

Also according to NPD, two out of every three phones sold in the Oct/Nov period was a smartphone, while during Q3 11 this figure was only 59%. Basic phones only accounted for 15%, while messaging phones didn’t fare much better with 18% of sales.

The cellphone market is now very much the domain of the smartphone."


Optometric Billing-The REAL Way To Simplify Insurance Billing

opticXpress strives to provide a service that takes the guess work out of insurance billing, claims processing and patient invoicing. opticXpress DOES EVERYTHING! If you are using the opticXpress software package it is even eaier than you can imagine!

opticXpress simplifies your insurance billing and patient management into 3 easy steps:
  1. Capture and enter patient demographic and medical information into the opticXpress software system
  2. WAIT TO BE PAID
  3. Respond to infrequent requests from opticXpress for more information about a patient whose claim has been denied.
That's all there is to it! opticXpress doesn't require you to batch claims and submit files. opticXpress does not require you to generate reports, post payments, keep ledgers, etc! opticXpress DOES IT ALL!!! THEY EVEN BILL YOUR PATIENTS!

Take a look at this video from vision web. We all know who vision web is and many practices are using it. Notice how they describe their version of simplification:


Did you happen to also notice that it took over 15 minutes to describe the 5 steps of the billing process THAT YOU MUST COMPLETE ON AN ONGOING BASIS IN ORDER TO INSURE TIMELY AND ACCURATE PAYMENT OF CLAIMS?!?!?!?

Now take a look at the following video from opticXpress:


Did you now notice that in only 2 minutes, opticXpress demonstrated how easy it is to track patients AND FILE CLAIMS using the opticXpress software! 2 MINUTES!!! And really, when using opticXpress for your optometric billing you need only perform 1 step to ensure payment...PROVIDE ACCURATE INFORMATION! opticXpress handles the rest.

Ask yourself, right now, wouldn't it make sense to let opticXpress TRULY SIMPLIFY YOUR INSURANCE BILLING?