Optometric Billing-Why I Hate Officemate-Part 2

Problem #2: Upgrade Apology

A few days after officemate released its version 11 software, they took the download link off "MyInstall Center" and issued the above apology. The problem is, how could you release a non-working piece of software into the world to people who pay you good money for software knowing it doesn't work properly? (Coincidentally, that in and of itself is the underlying premise to this entire series of articles.) Especially after you told everybody that you had been testing it for months?

What Does This Problem Mean to the Average Office Mate User?
Well the answer here is a simple one. Let's use our office in Stowe as an example. When we upgraded to office mate we had 9 workstations and lap-tops that needed to be updated and a server. Also, the update instructed that from now on, A SERVER IS REQUIRED TO USE OFFICEMATE. Trying to be smart, we updated the server first, then the dr's computer, billing computer and front desk. After those were verified as working, we began to move to the smaller, less important computers. However, after getting our optical computer updated, the updated was removed from the install center, leaving us without the ability to finish the update for several days and rendering our non-updated computers...useless!

Apply that scenario to a less technically advanced office. What if the server wasn't installed and the update was made hastily, as in the case of many users? What if the update was removed before the office had the opportunity to update the doctor's computer which is vital to charting and other exam information?

All that aside, the bottom line is this: if you are going to charge people $1 or $10,000. for software that you claim is the "greatest thing since sliced bread", shouldn't you make sure it works %100 before you sell it to them?

Issues like this (and crap apologies from your software vendor) lead to losses of precious revenue and time and a lowered standard of care for patients at many practices in the United States, is yours one of them? What are you going to do about it?

Click here to contact opticXpress today for help finding the right software for your practice.

Optometric Billing- Billing For Cataract Post Operative Care...The Easy Way!

This video demonstrates how easy it is to bill for and manage post-operative cataract patients. Did you know that when you fill in the information on these screens EXACTLY as asked, opticXpress can virtually guarantee payment on these claims?!!! It's true!

CALL opticXpress TODAY and you can begin using this ground-breaking software right away!

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BILLING FOR CATARACT POST-OPERATIVE CARE

Optometric Billing-Programs Provide the Tools Needed for Practices to Significantly Increase Their Reimbursements.

-Eric Bran, OD

PHOTO COURTESY OF NTEON SOFTWARE LLC. As EMRs have become mainstream and will be mandated for health care providers within a few years, computerized billing and coding programs are becoming even more valuable. Some of these programs are embedded within the EMR software itself, while others are stand-alone products that assist doctors in setting proper fees, completing medical records properly, and getting the correct reimbursement for their examinations. opticXpress provides just such a program that not only allows a practice to efficiently manage their office(s) but that will help them with EMR and coding as well. Take a look today! CLICK HERE FOR opticXpress EMR or click the link on the top of the page. (ORIGINAL LINK TO THIS ARTICLE FOUND HERE)

New Optometric Billing Website by opticXpress!

It is with great pride that we announce the publishing of the new opticXpress, optometric billing website! Now clients and prospective clients can access the site and find great information, videos and software all to help them better be able to perform their optometric billing! The new site is also deeply integrated with social networking sites! Visit and like us on Facebook, follow on google+ and Twitter today!

Visit the new optometric billing website by going to www.opticXpress.com today!

Free Medical Billing Software for Optometrists!

For the past few months RLR Consulting has been dropping hints that it has a product in the works aimed directly and solely at optometrists. Today that day has come!

As of this week, RLR Consulting officially announces the release of its FREE, Optometric Billing Software and optometric billing services known as, "opticXpress". With the opticXpress software at its core, RLR Consulting is now a full service optometric billing company. RLR Consulting now provides not only billing services for optometrists, but they are also a software company and Optometric Clearinghouse as well.

Moving forward, opticXpress software is and always will be a FREE software to the RLR Consulting client. Currently this software allows providers to focus on patients and quality of care while reducing the amount of time spent coding and submiting insurance transactions. This is because opticXpress's intuitive design and ease of use allow the Optometrist to only input information about the patient...RLR Consulting handles the rest!

Over the next few months, as government guidelines for EMR/EHR software become available, opticXpress will be updated and become a full featured office management software that will include the easiest interface to Electronic Medical Records and Electronic Health Records available to the Optometric Client. Best of all, opticXpress will remain...FREE!

How can RLR Consulting do this? The answer is simple: RLR Consulting is a DEBT FREE company and can compete with even the largest clearing houses (such as Emdeon and Mckesson) on claim submission rates. This allows RLR to focus solely on their clients and the needs of their clients while keeping costs low and competetive year in and year out.

More information can be found at: www.opticXpress.com

New Optometric Billing Software for Walmart OD's...FREE!

RLR Consulting has written and released FREE optometric billing software for Walmart Optometrists.

Andrew Roy, the owner and president of RLR Consulting, was asked why the company decided to release this software for Walmart OD's to which he replied, " Walmart Optometrists represent a significant part of the market that encompasses not only Walmart vision centers, but other commercial franchises as well. The state of the economy is such, that many national optical corporations are trying to cut costs by no longer providing billing services as a benefit for the private OD's and optometric groups that provide the exams in their stores. As a result, many of these doctors are finding it necessary to either hire personnel to perform their medical billing or do it themselves, both of which represent a huge cost increase; something no business owner wants to encounter in this economic climate.

In order to meet the growing demand for cost saving solutions that allow OD's to perfrom their billing and remain competetive, RLR Consulting authored a FREE piece of software known as "Optic-Express". We believe that optic express is perfect for the Wal-mart OD, as well as all OD's, as it is written in such a way that it allows the doctor to see as many patients per day as possible but WITHOUT sacrificing quality of care. Optic-Express's intuitive design also generates daily medical insurance claims automatically, thereby establishing a constant and reliable cash-flow for the OD that is utilizing the software.

Another value-added feature of optic-express is that it is written to grow over time with the doctor's practice and is gauranteed to remain compliant with the ever changing EHR/EMR requirements set to be imposed by the U.S. government. These features will always remain free and the software will always remain updated, free-of charge to the provider."

More information about RLR Consulting's Walmart Billing Services.