Optometric Billing NoNo

This post is not necessarily about optometric billing! But like all of you I am a business owner and I can tell you one thing NOT TO DO IN YOUR PRACTICE IF YOU CAN AVOID IT: DON'T USE COMCAST SERVICES FOR YOUR PHONE OR INTERNET.

To date, we have been in our new office for two months and received 3 bills from Comcast (inexplicably as we transferred service from our prior location and had already paid a month in advance ) and in that time WE HAVE PAID FOR PHONE BUT HAVE HAD TO USE CRAPY MAGICJACK AS WE STILL HAVE NO PHONE SERVICE.

Every time we call for support we have to speak to THE CANCELATION department to get anything done as thier other CS departments are in various other countries and the language barrier is insane!

Long story short: PROVIDE THE BEST CUSTOMER CARE AROUND BY NOT USING COMCAST IF YOU CAN AVOID IT. YOUR PATIENTS AND STAFF AS WELL AS YOUR WALLET WILL THANK YOU !